In May 2005, Grant Smith and Mark Harris sat in the Wellington offices of Meridian Energy in front of a large multi-coloured chart known as a performance map. It was an evolving diagram that had emerged from a process that had earlier been called “journey mapping,” and it now provided a tool for thinking about the company’s key initiatives over the next three years – and how they aligned with KPIs and objectives. Traditionally, there had been limited coordination across the company between various aspects of the business.
Contact The University of Auckland Business Case Centre
|Business Case Study No||UA-2006-001|
|Number of Pages||3|
|Company||Meridian Energy Limited|
|Setting - Country||New Zealand|
|Setting - City||Wellington|
|Source||Auckland, NZ. Publisher: University of Auckland Business Case Centre. Pages: 1 - 4|